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Frequently Asked Questions

About DokLite®

What Does The Warranty Cover?

Here at DokLite®, we will repair or replace any part of your DokLite® or GuideLite that isn’t functioning correctly. The one-year warranty begins on your purchase date and continues the full calendar year. Customers with defective parts will receive a replacement free of charge. To execute the warranty, all customers must call DokLite® at 941-244-2306 to receive an RMA (Return Merchandise Authorization) number first. All products must be sent back accompanied with an RMA number. Customers are responsible for the shipping of their products back to DokLite® for repair. All DokLites and GuideLites will be inspected within two business days and repaired within seven business days. DokLites and GuideLites are both solar products. The operation of these products may vary depending on light exposure, placement, weather, and hours exposed. Before requesting an RMA number, we ask all of our customers to contact us and speak with one of our technicians to ensure your products are being used properly.

What Is Your Return Policy?

Here at DokLite®, we offer a 30-day Risk Free Trial to all of our customers. If you are not satisfied with your products, you are welcome to send them back for a full refund. We stand behind our products and want to guarantee your satisfaction.

Where is DokLite<sup>®</sup> located?

DokLite’s manufacturing facility is located in Venice, Florida. All products sold by DokLite® are proudly manufactured in the United States. Our address is: 233 Center Ct Venice, FL 34285

DokLite® Solar Piling Caps

Are DokLites Durable?

All DokLites are made with UV protected & impact-resistant plastic. They are equipped to withstand many different weather patterns to ensure they will last many years on your dock. We even tested our DokLites in hurricane conditions, with a complete success rate.

Are DokLites Waterproof?

The DokLite® has an IP65 rating, which makes it water resistant. DokLites were tested during Hurricane Irma with a 100% success rate. When properly installed, your DokLite® should be able to withstand many different weather conditions. Simply ensure that your DokLite® and its floor is sealed firmly to the piling to prevent any unwanted water intrusion.

Are Replacement Parts Available?

Yes! Also, even if your product is out of warranty, we will repair and service it for you!

Can You Replace the Battery?

Yes. Changing the battery is a simple task that can be done on any of our DokLites.

How Do I Know What Size DokLites To Buy?

To ensure you purchase the correct size DokLite®, you will need to measure the diameter of your dock pilings. Remember, no piling is perfectly round! The list below will help you determine which size to get: 8 Inch DokLites Fit 6 to 8 inch pilings 9 inch DokLites Fit 7 to 9 inch pilings 10 inch DokLites Fit 8 to 10 inch pilings When in doubt, size up! DokLites can hang over the sides of the piling and do not have to fit tight in order to be sealed. The floor included with the DokLite®, ensures a seal when properly installed.

How Long Does The Battery Last?

The DokLite® utilizes the best available technology in our batteries. Polymer Lithium batteries of this caliber have exceeded a 7 year life span.

How Long Will DokLites Last?

Our DokLites are designed to last you for many years. Our goal is to have your dock illuminated as long as it is still standing. If you ever believe your DokLite® needs any replacement parts, or service, simply give us a call at 941-244-2306 and we will be happy to help you. Even if your DokLite® is out of warranty, we can still perform repairs on it!

How Long Will DokLites Stay Lit?

The DokLite® has a battery that will keep it illuminated for up to 24 hours on a full charge. However, the DokLites come equipped with a photo sensor that automatically turns it on at dusk and off at dawn.

How Many Colors Are Available?

Our DokLites currently come in two colors. You can choose between Blue or White LEDs, depending on your personal preference. Both colors are the same level of brightness, so it just comes down which color you like best!

What Size DokLites Do I Need?

The size of the DokLite® you will need depends on the size of your dock pilings. Simply measure the diameter of your piling to determine the DokLite® size you will need. If the diameter of your piling is between whole inches (8.5 inches, 9.5 inches, etc.) you must choose the larger size DokLite®. For example, if your piling has a diamter of 8.5 inches, a 9 inch DokLite® will fit your piling perfectly.

Where Are DokLites Made?

All products from DokLite® are made in the USA. They are assembled and shipped from our manufacturing facility in Venice, Florida.

Will DokLites Work On Covered Docks?

Yes! DokLites are able to recharge under indirect light. If part of your dock has a canopy and is covered, they will still work perfectly!

Will My DokLites Turn On Automatically?

Yes. Every DokLite® contains a powerful photo-sensor. It will control your DokLite® once it is installed. Each DokLite® will turn on at dusk and off at dawn.

Will the plastic shell turn yellow over time?

Nope! Even though some lower-quality plastics will yellow overtime (like the headlights on your car), the plastic shells on the DokLites will not yellow.

GuideLite Guide Post Lights

Are GuideLites Maintenance Free?

The only type of maintenance you will have to perform is just some quick cleaning. The environment surrounding your dock will determine how often you will need to give it a quick wipe down. One of the best ways to clean any of your products from GuideLite is our DokShine! It works great at not only cleaning your products, but also keeping them protected for many years. If you need your part to be serviced, that’s no problem! We service and repair all of our products, even if they are out of warranty.

Are Replacement Parts Available?

Yes! Also, even if your product is out of warranty, we will repair and service it for you!

Do GuideLites Work In All Weather Conditions?

Yes! GuideLites work great in any low light condition!

How Long Will GuideLites Last?

While developing the GuideLite, we conducted accelerated UV testing. It is also durable against any type of saltwater spray. We want your GuideLite to last as long as your boat lift is still standing. Because of that, we designed it to last for many years to come.

How Many Colors Are Available?

Currently, the only color we have available for the GuideLites is Blue. We are also developing a White GuideLite to be used on boat trailers. It will be available soon!

What If Something Hits The GuideLite?

Our GuideLites are incredibly durable. If your boat, or anything else, hits the GuideLite, check your boat for damage. Your GuideLite should still be working great with no issues!

Will GuideLites Attract Bugs?

As with any for of light outside, some insects will be attracted to it. Fortunately, you will not have to worry about any type of swarms to deal with!

Will GuideLites Work On Lifts That Have Canopies?

Yes! GuideLites are able to recharge from indirect light. If your boat lift has a canopy, simply ensure your guide posts are cut down. For optimal performance, the guide posts should be halfway to the top of the canopy when the lift is drawn all the way up.