Warranty Information

Return Policy

Here at DokLite, we will stand by our products. To ensure your satisfaction, we offer a 30-day, no questions asked, return policy.  To return your product, all customers must call DokLite at 941-244-2306 to receive an RMA (Return Merchandise Authorization) number first. Also, customers are responsible for the shipping of their products back to our DokLite manufacturing facility in Venice, FL. 

Warranty & Satisfaction Guarantee

Here at DokLite, we will stand by our products. To ensure your satisfaction, we offer a 30-day, no questions asked, return policy. We will repair or replace any part of your DokLite or GuideLite that isn’t functioning correctly. Your one-year warranty begins on your purchase date and continues the full calendar year. Customers with defective parts will receive a replacement free of charge. It will not cover damages by weather, improper installation, etc.

To execute the warranty, all customers must call DokLite at 941-244-2306 to receive an RMA (Return Merchandise Authorization) number first. Also, customers are responsible for the shipping of their products back to DokLite for repair, return, or replacement. We inspect all DokLites and GuideLites within two business days and repair within seven business days.

DokLites and GuideLites are both solar products. So, the operation of these products may vary depending on light exposure, placement, weather, and exposure hours. So please, before requesting an RMA number, we ask all of our customers to contact us  or call us at 941-244-2306 and speak with one of our technicians to ensure your products are being used properly.

We strive to create a safer, more enjoyable dock experience for all of our customers. Also, we offer a one-year warranty for all of our DokLites and GuideLites, so you can buy with confidence. We also offer any needed technical support for any of our customers. So, if you have questions regarding installation, maintenance, or purchasing, just contact us!

Piling Cap 1 Year Warranty